See Haleakala crater from above and old lava flows running down to the sea. Next, fly over to Hana taking in spectacular coastal vistas, tropical rainforests, and numerous waterfalls during this 45-minute helicopter tour.
|Time||Departures vary between 7:30 am and 11:00 am|
|Duration||40 - 50 minutes|
A 72-hour cancellation or change of tour notice is required for all helicopter tours. If for any reason you decide to cancel or change your reservation, you must notify us 72-hours prior to the tour date. Sorry, cancellations or changes made within 72-hour of the tour are not refundable and will be charged in full. All flights are weather permitting. If for any reason a flight was cancelled due to the weather, your ticket will be fully refunded or you may choose to re-schedule your tour plans. Please note that flight route and destinations may be changed due to weather conditions.
Please be aware that these bookings are subject to confirmation. If this is a same-day or next-day booking, there is a reasonable chance this will not be confirmed. For bookings that are confirmed, there will be no cancellations or refunds.
Infants up to 23 months are considered lap children (no additional cost). Over 23 months and a seat will have to be purchased.
The weight & balance of the helicopter is computer generated and insures proper seat assignment. This system is used to equally distribute the weight, ensuring the pilot a level and safe flying platform. Individual weight limit is 240 lbs - above this weight and an additional seat (comfort seat) will have to be purchased. For first class passengers, the weight limit is 200 lbs. For Whisper Quiet passengers, individual weight limit is 280 lbs and for first class passengers on this helicopter, the weight limit is 245 lbs.
How many people can a helicopter hold? How is the seating done? Can I sit up front?
Our fleet of Astar helicopters seat (accommodate) six passengers plus your pilot. The weight & balance of the helicopter is computer generated and insures proper seat assignment. This system is used to equally distribute the weight, ensuring the pilot a level and safe flying platform. Both fore/aft and lateral balance are considered along with overall total weight of the helicopter. There are two seats to the left of the pilot and four seats directly behind. Our helicopters are made for touring, so each seat provides an excellent view for all passengers. Special requests for certain seats will be granted if allowed by our weight and balance system. Safety is our #1 concern.
Do you have a set schedule? What?s the best time to fly?
No, we do not have a set schedule. Tours are established solely upon your request of tour area, day and time. We will fly any tour anytime at your request, weather permitting. We suggest you book (reserve) your flight in advance to ensure availability. All of our tours offer an excellent view, and any flight time whether morning or afternoon should be fantastic.
What?s the best tour?
Each of our tours highlights particular areas of interest. Within these areas are many points of interest. We find our guests enjoy each of our offered tours. Repeat flyers generally choose an alternate tour, however sometimes passengers take the same tour over and over again. Also, each pilot choreographs his own music, narration and scenic sights so no flights are the same. Please select the tour that meets your flight-seeing desires
Can we bring a camera? Best camera lens?
Cameras are permitted on board and recommended. We have found through guest comments that a 35mm with ASA 400 or higher with a wide-angle lens works good. Our tours offer some of the most unique photo-taking opportunities anywhere on the planet. We have disposable cameras for sale in our logo shop. Your pilot will create a video of your actual flight utilizing our camera system which includes a cabin camera and nose camera (sold separately).
Does the wind affect the helicopter?
Helicopters unlike planes have no fixed wings. The main rotors act as a gyro and stabilize the helicopter in gusty conditions. If wind and gust are such that it will cause an uncomfortable flight, tours will be canceled. Your safety and comfort are our #1 concern.
What is your policy with weather?
We fly when it is safe and enjoyable; if the pilot feels that we will not provide a good quality tour, the tour will be cancelled. We will re-schedule based on availability or cancel if guest is unable to reschedule.
What should I wear? Why do you recommend dark clothes? Will I be comfortable?
Clothing should be comfortable and casual. Dark shirts or tops are recommended for photo taking. Bright colored clothing may put a reflective glare on the helicopter plexiglass windows and reflect in your photos. Dark clothing helps to eliminate the reflection. Our climate control system keeps our helicopters at a comfortable temperature for the entire flight.
Do people get sick? Should I take Dramamine?
Although most of our guests enjoy our flights with no discomfort at all, some guests are prone to motion sickness. If this applies to you, we would recommend taking Dramamine or a similar product. As with all medicines, consult with your doctor before use. All of our flights are sightseeing tours and our pilots take pride in providing the smoothest, safest, and most enjoyable tours available. Helicopters have Aloha bags on board if needed
How long have we been in business?
Founded in 1985, the company grew from one leased Bell 206B fourpassenger helicopter based at Kahului, Maui to present day ten owned helicopters including Astar 350 FX's and WhisperSTAR EC 130 B4's with operational bases at Kahului, Maui, Hapuna Heliport on the Big Island, Hawaii, Lihue and Princeville Airport on Kauai and Henderson Executive Airport in Las Vegas.
Are there restrooms on the helicopter?
No, helicopters are not equipped with restrooms. We do provide restroom facilities at each of our departure/landing sites.
How experienced are your pilots?
We are proud to provide our guests with some of the most experienced pilots in the islands. Each of our pilots receives extensive company and factory training.
We are extremely proud to be certified by the Tour Operations Program of Safety (T.O.P.S.). T.O.P.S. is a national organization dedicated to safety as the number one priority with the mission of making helicopter sightseeing tours among the safest type of flying possible. T.O.P.S. goes beyond the requirements of the Federal Aviation Regulations with higher standards for management, pilot qualification and training, maintenance, ground support personnel and aircraft equipment. Annual independent safety audits are required with review by the organizations audit committee. T.O.P.S. associate members include helicopter manufacturers, aviation insurance brokers and underwriters and aviation safety consultants, all committed to raising the bar for flight seeing operations.
We are a Federal Aviation Administration certified Part 135 Air Carrier. This certification requires a company to operate to a higher standard and within an FAA approved operations and training program. The company is closely monitored by the FAA to ensure compliance with the approved methods of operations and training. This assures the public of a higher standard of safety. Most aviation experts advise customers to fly only with approved FAA Air Carriers.
Am I guaranteed to see everything in your tour description?
Tour descriptions are based on what sites have been most requested in the area to be toured. Every attempt will be made by our pilots to cover each site described or requested by you, weather permitting. Pilots will adjust their flight path for wind and weather. We have many alternate sites to recommend. You will have the very best helicopter tour of Hawaii! Again, your safety and comfort are our #1 concern.
Can we fly tours at night?
FAA requires all tours must fly between Sunrise and Sunset; no tour may depart before sunrise and all tours must be on the ground before the sun sets.
During a recent stay in Maui I decided to make the most of our stay by including a helicopter flight. I chose Hana & Haleakala as they flew the EC130, which is a nicer helicopter than a lot of the other companied have, and because you are able to reserve the front seats during booking. A lot of companies say you can select these at check in but I feel if you're spending the money to take the trip and want to sit in the front I would rather book the seats. The scenery if amazing, far to good for me to describe but Google images will surely help you if you need convincing. At this point Steve took a bit of a detour, due to some favourable wind, and added an extra trip to Lanai to see the shipwrecks on the beach, the wild deer and a few other sights. Over the sea back to Maui Through the middle of the West Maui Mountains - again stunning views. All in all the flight was amazing, and a must do for anyone visiting Maui. The views are spectacular and can probably only be seen from the air. Top Tip - Wear dark clothes, we were phoned the day before at the hotel to confirm our reservation at which point they said to wear dark clothes to reduce reflections when taken photos. You will want to take lots of photos so this is great advice, I still got a fair bit of reflection from my legs (below the shorts) so may be worth wearing trousers if you're serious about taking pictures (will be warm though).
We did the hour tour of Maui and Molokai. From start to finish the staff was welcoming, professional, and relaxed. We were even 15 minutes late to check in and they never batted an eye. The pilot, Pete, was friendly and accommodating when we saw something in the ocean to investigate (crossing the channel between islands) and made sure everyone in the copter had a good look from their own window. Post-flight we spent 20 minutes in the lobby waiting on our flight video. While waiting the check-in lady gave us so many restaurant tips and the time flew by (pun intended). Thank you for an enjoyable morning! Look, we are in Maui- the views were amazing, as expected. But it's the people driving, explaining, and helping you that are important. You will not be disappointed in Hana & Haleakala and how you'll be treated like family.
Matt was our pilot and we enjoyed our trip completely. It was beyond our expectations. Signed up for hour trip and because of weather we flew over Moloki instead of planned route. So glad we did. Beautiful!!! If you have the chance I highly recommend doing this.
It was not a bad trip. However, it was also not a good trip. Please be aware there are "First Class" seats which you pay extra money for that have the better view. More importantly, although it is unofficial, there are also "Second Class" and "Third Class" seats. Because the helicopter tour goes counterclockwise around the island, the seats behind the pilot have an inferior view of Haleakala crater and the road to Hana. There is also a window frame on the pilot's side only which blocks good camera shots from behind the pilot. I think we would have been much happier had we been in the "Second Class" seats. Despite that, the trip was not a total failure. The pilot's (Matt) attempt to turn us around a few times so that we also had a good view was very appreciated. Overall, from a price to value perspective, the helicopter ride was pretty expensive for not as much fun compared to other activities.
Headphones didn't work very well and we were on the ocean side so had to wait for the bird to turn to see most of the sites. Pilot did a good job
This is not inexpensive- but it’s the best view of the islands and only way to see some of the island sites like the 1,000 foot waterfall. Placement of individuals in the helicopter goes loosely by weight and how much you pay. For example. If you want to upgrade to the only 2 front seats it will cost you in addition to the cost of your ticket. And that is only an option if someone else has not already purchased the front seats. At the writing of this review the upgrade was $50 per seat. The pilot and ground crew were very friendly and safety conscious. We felt safe at all times during the flight. Light music played in the headsets throughout the trip. They said you could talk to each other and be heard in the headsets, but I never heard my husband or myself talking, only the pilot. Our pilot explained where we were and what we were seeing throughout the trip. But it did not distract from the pilots conversation. For our specific trip, he pointed out a Mama whale with calf clearly seen in the waters below us. He also pointed out wild goats on the mountain side and , turtles and manta rays in the reef. They tell you to wear black clothing so your outfit won’t reflect on the glass, and your pictures will turn out better. However my camera did have difficulty focusing sometimes when I was trying to capture a moment. It did get frustrating. For example, I never got a good photo of the mama whale with her calf. It was hard to see my screen in the bright light, and the cameras focus was frequently fooled by the reflection of the window. However, at the end of the trip you get the option to purchase a photo of you in front of the helicopter. And you can purchase a copy on a USB of the video and commentary of your specific trip for around $60. There was no pressure to purchase anything- it was simply made available. Overall, I recommend Hana & Haleakala Helicopter Tours, just know your option for upgrade of seats will cost you. And decide to either record what you are seeing... or just enjoy the ride and buy the video later.
Great!!!! Our pilot was very knowledgeable and very funny. We even got a very nice picture (we both look good) & CD of our flight.
Such a great experience. We covered so much ground. The waterfalls alone made it worthwhile. Highly recommended.
My first time in a helicopter and was in awe of the beautiful views. We saw magnificent waterfalls, flew through valleys, over the water out towards...
We went on the 45 minute tour covering west Maui and Molokai. Our Pilot Cody was such a great guy. The staff was friendly. They gave us a security...
We really enjoyed our flight. Pilot was nice and informative. The lady's that work in the store were very friendly and helpful. Place was neat and clean....